Rolled Threads Unlimited is committed to a seamless customer experience. And sometimes, we receive questions on the steps involved in the buying process, so we thought we’d break it down. Here’s how you can easily request a quote and order the parts you need.
First, we start with the initial request for a quote. Here you have three options:
- Send an email to [email protected] with your request
- Call (262) 547-6160 to speak to a member of our sales team
- Request a quote via our RFQ portal
To give you an accurate estimate, we’ll need:
- A drawing of the part
- The material type
- The quantity
- A copy of any specifications listed on the print
Once we receive your request, we’ll return a quote with a price and lead time. Our goal is to have all quote requests back to our customers within 24-48 hours.
You review your quote and are ready to order. What happens next?
If you’re ordering with us for the first time, you can either: provide a credit card with general company information OR submit three credit references to be set up on invoicing terms. If you’ve ordered with us before, you’re all set to place your order already.
After you place your order, it will go through Quality Assurance Review to ensure all part requirements are met. This is key to our commitment to consistently provide products that meet your needs and specifications.
Once the order passes Quality Assurance, the parts are routed (either before or after the actual thread rolling) to any secondary operations—such as machining, heat treating, plating, etc.—as needed. When all steps are complete, the parts will go through final inspection for approval, and then will be packaged up for shipping. Rolled Threads Unlimited will then coordinate with you to make sure you have your parts when you need them.
From requesting a quote to receiving your order, we’re with you every step of the way to ensure your satisfaction. Have questions? Contact us at [email protected] or 262-547-6160 to discuss how we can help with your roll threading needs.